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Server

Employment Type
Full\Part Time
Location
Cleveland, Ohio 4413

Next Steps

This job is closed to new applicants.
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Description

Job Title: Server
Location: Cleveland, Ohio
Grade: 14
Reports to: Restaurant Management Team
Job Level: Entry-level (non-supervisory); non-exempt

Responsibilities

Essential Functions and Duties
To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner.
Responsible to card all patrons under the age of 30 and to provide responsible service regarding alcoholic beverages. 
Deliver food and drinks to guests using team delivery system. 
Enthusiastically greet guests, answer questions, and offer suggestions regarding food, drinks and service. 
Display knowledge of food preparation and highlight locally grown products in our dishes.
Re-stock service items that support team service (expo, garnishes etc.).
Interact verbally with all guests creating a friendly and upbeat atmosphere. 
Observe guests to anticipate needs and respond to any additional requests. 
Present guest check to each table and accepts a form of payment.  Makes correct change and/or completes the proper charge card procedure. 
Accurately rings all orders on the POS system. 
Actively participate in assigned opening, continuous, and closing side work.
Responsible for the cleaning and upkeep of the dining room, the server side stations and other parts of the facility. 
Participates in rolling silverware during and after their shift. 
Other duties and projects as assigned. 

Required Skills and Experience

Required Qualifications
Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
Ability to transport plates, glasses, trays, etc. weighing up to 25 pounds to and from dining room, service bar and the kitchen throughout the shift.
Reading, writing, basic math and verbal communication skills required.
Ability to use a computer to ring orders on a check.
Mobility required during the entire shift.
Capable of using knives and other food preparation equipment safely.
Must be able to stand and exert fast-paced mobility for period up to four (4) hours in length.  
Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus pans and trays frequently weighing up to 25 pounds.
Must be able to climb stairs throughout a shift.

Preferred Qualifications
Knowledgeable about craft beer preferred 
Understands and utilizes Appreciative Inquiry