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Gift Shop Sales Associate (Part Time)

Cleveland, OH 44113

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Position: Gift Shop Sales Associate
Location: Cleveland, OH
Schedule: Part Time (Fri-Sun availability required)
Pay Range: $15-$18/hr
Reports to: Gift Shop/Tours Manager
Job Level: Entry-level (non-supervisory); non-exempt

Flexible scheduling with majority of hours during nights and weekends.


Essential Functions and Duties:

Responsible for being the customer advocate, while consistently representing GLBC in a positive manner

Responsible for carding all patrons under the age of 30

Follows all procedures for selling alcohol safely

Enthusiastically greet guests, answer questions, and offer suggestions regarding merchandise

Counts and balances cash drawer; and adheres to proper cash handling procedures

Straightens and folds merchandise throughout the shift

Restocks shelves from in house supplies

  Dusts all shelves, cleans all glasses, including windows, shelves and counter, empties waste basket and vacuums throughout shift

Continually checks for faulty merchandise, removes from shelves, tags reason for it removal, records in inventory log, and reports to Store Supervisor

Audits and updates all price tags

Checks beer expiration dates and ensures proper rotation

Price tags all received merchandise

Answers telephone and forwards calls where appropriate

Completes data entry as needed

Other duties and projects as assigned

Required Skills and Experience

Work Experience:

Prior retail experience is preferred

Required Qualifications:

Solid verbal communication skills

Exceptional interpersonal and customer service skills

Ability to stay organized under pressure and make spontaneous decisions

Must be detail oriented with a proven ability to manage multiple tasks and troubleshoot when necessary

Must be computer savvy

Ability to lift up to 60 pounds

Flexible scheduling with majority of hours during nights and weekends